The features of Erewhonian society that surprise the author are those that differ from the England that he knew. According to the early impressions of the travelers, the people all appear to be exceptionally healthy, exceedingly handsome, and altogether contented. Their life style is characterized by simplicity and gracious manners, best described as Arcadian. Gradually, however, oddities, or what appear to be oddities to the visitor, begin to surface. Duplicity pervades every aspect of thought and action. The natives habitually profess agreement to a proposition although they do not believe in it, and their friends are perfectly aware that they do not mean what they say. There are two separate banking systems in operation and two sets of religions. The people give lip service to what they call the Musical Banks, but they transact all serious business with the currency of the other chain of banks. Similarly they recognize a group of deities representing the personification of human qualities — justice, hope, love, fear — and erect statues to them; but their pragmatic morality is evidently dictated by a goddess — Ydgrun (Grundy). More and more they reveal themselves to the traveler as victims of self-deception and inverted logic. Their universities are called Colleges of Unreason, and the principal course of study is Hypothetics.

Equity is exercised in the field of labor. Everyone shares in work of a community nature — harvesting, building houses and roads — but on a short-term schedule. The chief occupation of each individual is in a trade for which he displays an aptitude. There is a strong emphasis throughout the book on the development of industries and more talk about trades and group organizations than any other single element except religion, which receives constantly recurring attention throughout.
Equality for all mankind is not a realistic goal in Wells's view. That, he believes, would mean a loss of individuality, and individuality is an inherent requirement of human nature. Similarly, competition is necessary to a thriving society. Taking what he considers a practical position, he sees the new society as divided into four classes of persons which he calls poietic, kinetic, dull, and base. There is a leader caste, called Samurai, which is drawn primarily from the poietic group, though some from the kinetic class may qualify. Persons who volunteer for Samurai membership must meet stringent requirements, both physical and mental; and they must pledge to conform to the rules of the caste, which forbid eating meat, smoking, drinking, gambling, and participation in public sports or entertainments. The Samurai furnish the World State with its administrators, legislators, lawyers, doctors, and other leaders. Furthermore, they are the only voters in the commonwealth. The male members of the Samurai are encouraged to marry women of comparable qualifications, and they are encouraged to produce children with the aim of improving the quality of the population. The lower classes of citizens, the dull witted, the criminals, and the deformed are exiled from society and prevented from childbearing.